As the Christmas season begins with its attendant clamour by air passengers to travel world wide, the British Midlands Airways Limited, trading as bmi, have warned passengers intending to use their London-Freetown flights, to book tickets only from reputable and established booking agents, so as to avoid being duped.
Responding to questions fielded by this press via email, Katherine Hill, a Press Officer attached to bmi, revealed that bmi now uses an Airbus A321 aircraft with 31 Business Class seats and 118 Economy class seats on its four times a week trip to Freetown, offering ‘the highest levels of onboard comfort, reliability and safety’.
She further explained: ‘Due to the aircraft characteristics, the A321 makes a short refuelling stop in Malaga (Spain). But customers do not have to disembark whilst the refuelling takes place."
Though Katherine did not comment on questions about the age and health and safety standards of the aircrafts, she threw light on the punctual arrival of passengers’ luggage, delivery and communication with customers.
‘We have implemented the following improvements’, she enumerated. ‘We have a new ground handling agent at Lungi International Airport, ensuring that we continue to provide a high level of service. We have introduced a bmi computerised check-in system which allows customers holding a through ticket to check their luggage to their final destination and also give them their onward boarding pass. Plus we have electronic luggage tags. These improvements will make the transfer process simpler and easier."
With regards the Christmas period, Katherine revealed that there are a number of extra flights available to book, assuring Freetown bound passengers that, ‘bmi remain highly committed to the Freetown route and is proud to serve the Sierra Leone community with four services a week between London Heathrow and Freetown.’’
It seems Sierra Leonean passengers using bmi to travel to Freetown can no longer worry about their personl safety and property.
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